Pjok game Privacy Policy

1 Introduction & Scope

Pjok game (pjokgame.org) is one of Bangladesh's most trusted online gaming platforms. We believe protecting your personal information is not just a legal obligation — it is our ethical responsibility. This Privacy Policy ("Policy") applies to all users of the pjok game platform and its services.

By accessing pjok game or creating an account, you agree to this Privacy Policy. Please read and understand it — if you have any questions, feel free to reach out to our support team.

This Policy has been prepared in accordance with the applicable data protection laws of Bangladesh and international GDPR standards. We review this policy on a regular basis and will notify you of any changes.

2 What Information We Collect

Pjok game collects various types of information necessary to provide and improve our services. The type of data collected depends on how you use our platform.

We only collect information that is strictly necessary. Collecting excessive or unnecessary personal data goes against our policy.

3 How We Use Your Information

Pjok game uses your information only for specific, defined purposes. We never use your data for unrelated or irrelevant ends.

• Account management: Your identity information is used for registration, login, and account verification.
• Payment Processing: Financial information is used to securely process deposits and withdrawals.
• Customer Support: Relevant information is used to help resolve your issues.
• Security Assurance: Usage data is analyzed to detect and prevent fraud and irregularities.
• Service Improvement: Usage patterns are analyzed to improve your gaming experience.
• Legal compliance: Data is used to comply with applicable laws and regulatory requirements.
• Marketing Communications: With your consent, you will be kept informed about relevant offers and promotions.

If your data is to be used beyond the purposes stated above, we will obtain your consent beforehand.

4 Data Sharing & Disclosure

Pjok game does not sell your personal information to third parties. However, limited data may be shared in certain specific circumstances.

• Payment Providers: Necessary information is shared with payment partners such as Mobile Banking, Nagad, and Rocket to process transactions.
• KYC verification services: Data may be shared with authorized third-party verification services for identity verification purposes.
• Legal authorities: Information may be disclosed in response to a court order or a lawful request from government authorities.
• Technology Infrastructure: Necessary data is stored with trusted secure server and cloud service providers.

All third-party partners are contractually bound to comply with pjok game's privacy standards and may not use your data for any other purpose.

5 Cookies & Tracking Technologies

Pjok game uses cookies and similar tracking technologies on its website to enhance your browsing experience and ensure the platform functions properly.

• Essential cookies: These cookies are essential for maintaining login sessions and ensuring platform security. Disabling them will prevent the platform from functioning properly.
• Functional Cookies: These cookies are used to remember your preferences, such as language and theme.
• Analytical Cookies: This cookie helps us understand which pages users visit, so we can improve our services.
• Marketing Cookies: These cookies are used to show you relevant advertisements. You may opt out of them at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may limit certain features.

6 Data Retention & Deletion

Pjok game retains your information only for as long as necessary. The retention period depends on the type of data and applicable legal requirements.

• Data for active accounts is retained until the account is closed.
• Even after account closure, transaction history may be retained for up to 5 years to meet legal requirements.
• Once marketing consent is withdrawn, the relevant data will be deleted within 30 days.
• Data associated with inactive accounts is automatically reviewed after 12 months.
• If you request deletion of your data, it will be completed within 30 days unless a legal obligation requires otherwise.

We maintain the highest security standards when storing your data. Any data that is no longer needed is securely deleted on a regular basis.

7 Your Rights

As a pjok game user, you have several important rights over your own data. We respect these rights and are committed to helping you exercise them.

• Right to Know: You can request to know what information we hold about you.
• Right to Rectification: You can request correction of any inaccurate or outdated information.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be temporarily restricted.
• Right to Portability: You can request a copy of your data in a machine-readable format.
• Right to object: You can object to the use of your data for marketing purposes.
• Right to Withdraw Consent: You may withdraw any consent given at any time.

To exercise any of these rights, contact our support team. We will generally respond to your request within 30 days.

8 Children's Privacy

Pjok game strictly operates for users aged 18 and above. We do not knowingly collect or process any personal information from minors.

Age verification is mandatory at registration. Any user found to have registered with a false age will have their account immediately suspended and their data deleted.

9 Security Measures

Pjok game employs industry-leading security technology to protect your information. Our security framework operates across multiple layers.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): Enable 2FA to add an extra layer of security to your account.
• Firewall Protection: An advanced firewall system blocks unauthorized access.
• Regular Security Audits: Regular security audits are conducted by third-party experts.
• Data Masking: Sensitive information such as card numbers is partially masked.
• Suspicious Activity Detection: Unusual logins or transactions are automatically flagged and you are alerted immediately.

Please keep in mind — complete security cannot be guaranteed online. Stay vigilant on your end: use a strong password, never share it with anyone, and report anything suspicious to us.

10 Privacy Policy Updates

Pjok game reserves the right to update or modify this Privacy Policy as needed. When changes are made, we will notify you through the following methods.

• A notification will be sent to your registered email address for any significant changes.
• A notification will be displayed on the platform when you log in, informing you of any changes.
• The date of the most recent update will be noted at the top of this page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

If you do not agree to the updated Privacy Policy, you may request to close your account. You will have the opportunity to withdraw any remaining balance before the account is closed.

11 Contact Us

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us. Our dedicated privacy team is ready to address your concerns promptly.

• Email: [email protected]
• Response Time: Typically within 24-48 hours
• Business Hours: 7 days a week, 24 hours a day

We take every privacy-related request seriously and aim to resolve it as quickly as possible. Our goal is to earn and maintain your trust.